Privacy Policy

Effective Date: September 22, 2026
 

At Brightwood Horizon Landscape, we respect your privacy and are committed to protecting the information you provide to us. This Privacy Policy explains what information we may collect when you visit our website, request an estimate, contact us, or use our services, and how that information may be used.
 

Information We Collect
 

We may collect information you provide directly to us through our website, phone, text message, email, or other communications, including:
 

• Your name, phone number, and email address

• Your property or service address

• Details about your landscaping or lawn care project

• Information about your property, landscaping needs, preferences, or requested services

• Photos, documents, or other files you choose to send us

• Messages, questions, and other information you submit

• Information related to estimates, proposals, invoices, payments, and services
   

When you visit our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, and general information about how you interact with the website.
 

How We Use Your Information

We may use the information we collect to:

• Respond to your questions and requests

• Provide landscaping estimates and proposals

• Schedule consultations and services

• Communicate with you about your project or requested services

• Coordinate landscaping and lawn care work

• Process invoices and payments

• Improve our website, services, and customer experience

• Understand website traffic and measure the effectiveness of our advertising

• Maintain business records and comply with applicable legal requirements
   

If you provide your phone number, we may contact you by phone call or text message regarding your inquiry, estimate, appointment, project, or services.
 

How We Share Your Information

Brightwood Horizon Landscape does not sell or rent your personal information.
 

We may share information with trusted service providers when necessary to operate our business. These providers may assist with services such as website hosting, website forms, email, invoicing, payment processing, analytics, advertising, or other business operations. These service providers may process information on our behalf in connection with the services they provide.
 

We may also disclose information when required or permitted by law, including when necessary to comply with a valid legal request, protect our rights or property, prevent fraud or misuse, or protect the safety of our customers, employees, or others.
 

Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, measure advertising performance, and improve our website and services.
 

Depending on the features and services used on our website, these technologies may be provided by Wix, Google, Meta, or other third-party service providers.
 

These technologies may collect information such as IP address, device or browser information, pages visited, and interactions with the website.
 

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
 

Payment Information

If you make a payment through a third-party payment provider, your payment information may be collected and processed by that provider.
 

Brightwood Horizon Landscape does not intentionally store full credit card information on its own website servers.
 

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect.
 

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee the absolute security of your information.
 

We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal, tax, and accounting requirements.
 

Childrens Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
 

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
 

Third-Party Websites

Our website may contain links to third-party websites or services.
 

These websites are not controlled by Brightwood Horizon Landscape and may have their own privacy policies and practices.
 

We are not responsible for the privacy practices, content, or security of third-party websites.
 

We encourage you to review their privacy policies when visiting those websites.
 

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, where applicable and permitted by law.
 

We may take reasonable steps to verify your identity before completing certain requests.
 

You may also contact us if you have questions about how we collect or use your information.
 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
 

Any updates will be posted on this page with a revised effective date.
 

Contact Us

If you have questions or concerns about this Privacy Policy or how Brightwood Horizon Landscape handles your information, please contact us:

Brightwood Horizon Landscape
Fort Worth, Texas
Phone: (817) 821-0195
Email: bhorizonlandscape@gmail.com